Eileen Parkes - TWIRL Management Committee
Zebra-Access were invited to our TWIRL Group (The Wolverhampton Integrated Respiratory Lifestyle) Group to give a presentation on hearing impairment, as many of our elderly members experience hearing difficulties. Kirsty Gray and her interpreter visited us and gave our members a superb, very educational and informative Powerpoint presentation, peppered with moments of humour. The feedback from our members was excellent and Zebra-Access will be visiting us again in the near future to give advice on other hearing issues. The TWIRL Management Committee and all of our members very much appreciated the invaluable ideas and support Kirsty shared with us during her visit. We would have no hesitation in recommending Kirsty and her colleagues at Zebra-Access to any groups, organisations or individuals looking for first-rate advice on hearing impairment.
Ahmed Sidat - Client
I started an English Development course in May 2018 focussing on skills such as reading, writing, and typing skills. With the help of my English tutor I have now gained valuable knowledge and developed my English skills further. My school education was very poor and we were not taught much English at all. We did not have BSL interpreters at school and received very little support. I am very happy with the development and access I have received on this course.
Lindsey Brown - Volunteer
I have been volunteering on the Befriended Scheme for over a year now. Zebra Access are a wonderful organisation and I feel appreciated, supported and privileged to be part of it. I have gained valuable experience in developing my sign language skills (BSL level 3) and received relevant training in First Aid and Safeguarding. It's a great feeling to know that my contribution to my amazing clients is valued and makes a difference! Personally, I would highly recommend this organisation to anyone thinking about volunteering with or alongside the Deaf community.
Jack Smallwood - Wulfrunian Deaf Badminton Club
We are delighted that our badminton club is now officially called â€˜Wulfrunian Deaf Badminton Clubâ€™. Zebra Access first set up a badminton club to encourage members of the deaf community to come together. We canâ€™t thank them enough for all their hard work and supporting us.
'Kirsty, thank you for coming in my house to teach me BSL. Your lessons are very beneficial to me and my family especially with my young foster son as heâ€™s partially deaf. I communicate with a lot more confidence with my foster son. As result, my foster son and I have better relationship as a foster parent and family thanks to you. I really feel more secure to express my self with deaf people in my world as it is important to communicate with my foster son. Thank you again'
Employment support client
"I have found this ZebraÂ Access very useful and helped me a lot to find quickly a job and I did during COVID-19 I though it is impossible after 4 months I really did found a job thank to Bob Marsh who is really amazing support with CV, Cover Letter and advised me what to do when I start with my interview so I am glad and I want to say a massive thanks to Bob! I have recently recommended one of my friend to register with Zebra too." Â a very satisfied BCF customer
Harj of Welltraining, E.M Access2BusinessÂ and Mandy of Manor Farm
Bite-sized Deaf Awareness Training with Bob (21st July 2020) "After the training I have a better understanding and now I feel I can do more, especially towards engagement", "Really easy to join and the trainer was very friendly and accommodating.Â I was made to feel very welcome and Bob kept ensuring I was still able to take part.Â The training itself was great, really easy friendly format and very interesting.Â I would love to learn more as it has pushed me to think a little differently when working with clients.Â Thank you so much"Â and "I thoroughly enjoyed theÂ session yesterday, it was enjoyable and very informative.Â The training was excellent, giving a great insight into deaf awareness.Â It has given me more confidence in dealing with a potential participant who has hearing difficulties".
Tina Lloyd - parent of hard of hearing child
â€œWe have been taking part in family sessions learning British Sign Language. Kirsty visited us at home on a regular basis, she was professional whilst also being very friendly and approachable. We have learned a lot of individual signs, which Kirsty very kindly allowed us to record, to help us remember everything. Our two-year-old daughter, who is hard of hearing, enjoyed interacting with Kirsty and her interpreter. As a family, we all feel very fortunate to have had Kirstyâ€™s help with learning basic signs. Thank you, Kirsty, it has been a pleasure having you in our home and I hope to continue learning BSL in the future. We will miss you!â€
Bal Everitt, Head of Equality Diversity Inclusion, The Royal Wolverhampton NHS Trust
â€œI really enjoyed the session. Paul was a really engaging trainer and his personal account of being born deaf in a hearing family brought to life the experiences of deaf people and how we can better understand the deaf community. I would highly recommend Paul and the Zebra Groupâ€
Cheryl Lear, Project Officer, The Royal Wolverhampton NHS Trust
â€œI thought the deaf awareness session was properly inclusive. It was presented and interpreted using BSL. The presentation, particularly the graphic depicting everyday sounds and how people with hearing loss/impairment may experience such sounds was thought provoking, as was the lip reading mouth sounds and nuancesâ€.
Zebra Access CIO provides services and support to Deaf, Deaf Blind and Hard of Hearing people with thanks to Lottery's Community Fund. Services includes Employment Servuces, English/Maths tutorials, Advocacy, Community Development, BSL/Deaf Awareness, drop-in sessions dealing with a range of queries, complaints, form filling, and many more. Zebra Access staff and volunteers have the right to work in a safe and abuse free environment. The organisation will not tolerate any kind of abuse against its staff, volunteers or property.find out More