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Testimonials

Eileen Parkes - TWIRL Management Committee

Zebra-Access were invited to our TWIRL Group (The Wolverhampton Integrated Respiratory Lifestyle) Group to give a presentation on hearing impairment, as many of our elderly members experience hearing difficulties. Kirsty Gray and her interpreter visited us and gave our members a superb, very educational and informative Powerpoint presentation, peppered with moments of humour. The feedback from our members was excellent and Zebra-Access will be visiting us again in the near future to give advice on other hearing issues. The TWIRL Management Committee and all of our members very much appreciated the invaluable ideas and support Kirsty shared with us during her visit. We would have no hesitation in recommending Kirsty and her colleagues at Zebra-Access to any groups, organisations or individuals looking for first-rate advice on hearing impairment.

Ahmed Sidat - Client

I started an English Development course in May 2018 focussing on skills such as reading, writing, and typing skills. With the help of my English tutor I have now gained valuable knowledge and developed my English skills further. My school education was very poor and we were not taught much English at all. We did not have BSL interpreters at school and received very little support. I am very happy with the development and access I have received on this course.

Lindsey Brown - Volunteer

I have been volunteering on the Befriended Scheme for over a year now. Zebra Access are a wonderful organisation and I feel appreciated, supported and privileged to be part of it. I have gained valuable experience in developing my sign language skills (BSL level 3) and received relevant training in First Aid and Safeguarding. It's a great feeling to know that my contribution to my amazing clients is valued and makes a difference! Personally, I would highly recommend this organisation to anyone thinking about volunteering with or alongside the Deaf community.

Jack Smallwood - Wulfrunian Deaf Badminton Club

We are delighted that our badminton club is now officially called 'Wulfrunian Deaf Badminton Club'. Zebra Access first set up a badminton club to encourage members of the deaf community to come together. We can't thank them enough for all their hard work and supporting us.

Salvadore Drago-Ferrante

'Kirsty, thank you for coming in my house to teach me BSL. Your lessons are very beneficial to me and my family especially with my young foster son as he is partially deaf. I communicate with a lot more confidence with my foster son. As result, my foster son and I have better relationship as a foster parent and family thanks to you. I really feel more secure to express myself with deaf people in my world as it is important to communicate with my foster son. Thank you again'

Employment support client

"I have found this Zebra  Access very useful and helped me a lot to find quickly a job and I did during COVID-19 I though it is impossible after 4 months I really did found a job thank to Bob Marsh who is really amazing support with CV, Cover Letter and advised me what to do when I start with my interview so I am glad and I want to say a massive thanks to Bob! I have recently recommended one of my friend to register with Zebra too."  a very satisfied BCF customer

Bitesize DAT session feedback

“I found the training very valuable and fun at the same time, it was nice that Bob could share his own experiences with us as well. I will recommend this training to my colleagues and encourage them to attend” Georgina Ball - Manor Farm. “After the training I have a better understanding and now I feel I can do more, especially towards engagement” Harjinder Jheet - WELL Training “Course was really interesting and enjoyable. It was nice to meet up with other BCF Partners and learn something new” Mark Jackson - Accord Age Matters “The training was excellent, giving a great insight into deaf awareness. It has given me more confidence in dealing with a potential participant who has hearing difficulties” Mandy Lamedica - Manor Farm “Loved practicing basic sign language and very engaging style of delivery by Bob” Peter Hoarle – Black Country Housing Group “Bob is a very warm and welcoming person and engaged the session well with all the participants of the day and I thoroughly enjoyed the session. Lovely smiling faces made me feel like I had known them years! I appreciated the length of the session and felt that this was just right. Equally Bob would have continued if further questions were asked and nothing felt ‘rushed’ Superb bite sized refresher/ introductory session and I would highly recommend to anyone. Keep up the good work Bob!” Rachel Evans – Just Straight Talk “Straight forward information to access the course – BRILLIANT! Really enjoyed the course – informative and relaxed” Sue Evans – Manor Farm

Tina Lloyd - parent of hard of hearing child

We have been taking part in family sessions learning British Sign Language. Kirsty visited us at home on a regular basis, she was professional whilst also being very friendly and approachable. We have learned a lot of individual signs, which Kirsty very kindly allowed us to record, to help us remember everything. Our two-year-old daughter, who is hard of hearing, enjoyed interacting with Kirsty and her interpreter. As a family, we all feel very fortunate to have had Kirsty's help with learning basic signs. Thank you, Kirsty, it has been a pleasure having you in our home and I hope to continue learning BSL in the future. We will miss you!

Bal Everitt, Head of Equality Diversity Inclusion, The Royal Wolverhampton NHS Trust

I really enjoyed the session. Paul was a really engaging trainer and his personal account of being born deaf in a hearing family brought to life the experiences of deaf people and how we can better understand the deaf community. I would highly recommend Paul and the Zebra Access

Cheryl Lear, Project Officer, The Royal Wolverhampton NHS Trust

I thought the deaf awareness session was properly inclusive. It was presented and interpreted using BSL. The presentation, particularly the graphic depicting everyday sounds and how people with hearing loss/impairment may experience such sounds was thought provoking, as was the lip reading mouth sounds and nuances

Cathy Hearn (BSL Level 1 student)

I just wanted to say how much I'm enjoying the sign language course. It's so lovely to be able to put the signs into practice. What an inspirational course you are running.

Lisa WHGRP

"I felt it was very informative and really enjoyed it, i feel having it delivered by a person that is deaf makes it more real, you see how much work goes between the deliverer and interpreter."

Elaina Walsall Council

"I found it very interesting and informative. It is a shame that sign isn't taught in schools but I will try to master the alphabet and some basic phrases. I really enjoyed the course."

Services

Zebra Access CIO provides services and support to Deaf, Deaf Blind and Hard of Hearing people with thanks to The National Lottery Community Fund. Services includes Employment Services, English/Maths tutorials, Advocacy, Community Development, BSL/Deaf Awareness, drop-in sessions dealing with a range of queries, complaints, form filling, and many more. Zebra Access staff and volunteers have the right to work in a safe and abuse free environment. The organisation will not tolerate any kind of abuse against its staff, volunteers or property.

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