Advocacy means getting support from another person to help a Deaf or Hard of Hearing person to express their views and wishes, and help them to stand up for their rights.

Advocacy includes:

  • Making phone calls
  • Filling in forms (such as PIP, JSA, UC, ESA, Housing Benefit, etc.)
  • Attending meetings with the client (such as PIP assessment, appeal hearing, etc)
  • Translating letters
  • Booking interpreters for upcoming appointments/meetings/etc
  • Making complaints
  • General information
  • Referral to different services
  • Signposting to other organisations
  • Safeguarding concerns
  • Reporting hate crime
  • Advocacy support

Drop-in days and times:


Location: Bob Jones Community hub, Bromley Street, Blakenhall, Wolverhampton WV2 3AS.
Times: 10am to 1pm


Location: Wolverhampton City Council, Civic Centre, St Peters Square, Wolverhampton WV1 9SE
Times: 1pm to 5pm

“Out of hours” advocacy is available by appointment only

Our Advocacy service offers confidential, impartial and independent support.

For enquiries about the advocacy, please contact our Advocacy Officer, Craig Pothecary at or text/Facetime 07472959315.

Deaf Hub

What can we help you with?

As part of the Zebra Access' Reaching Communities 'Deaf Hub' project, with the support of the Big Lottery Fund, Advocacy drop-in Centres for deaf and hard of hearing people are now up and running to assist with a range of queries, complaints, form filling, and many more.

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Today at our coffee morning, Kirsty our BSL & Deaf awareness tutor gave a presentation about BSL/English interpreteā€¦ @ZebraAccess