Zebra Access Advocacy will always adhere to the Advocacy ‘Code of Practice’ recommended by Advocacy QPM
In person IAG will be available on the following days and times:
- First week of the month Wednesday, Wolverhampton Art Gallery Cafe: 12.30-3pm
Wolverhampton Art Gallery
Lichfield St, Wolverhampton WV1 1DU
- Second week of the month Wednesday, Walsall Library : 12.30-3pm
Lichfield Street Hub Library
Lichfield St, Walsall, WS1 1TR
Below there is a video in BSL format outlining IAG service and what to expect from IAG service, also what we expect from you.
You can request appointments or videocall on Tuesday and Thursday
For more information or enquiries about the advocacy service, please contact our Advocacy Officer, Trent Szilva Beasley at email@example.com or Text/Facetime/WhatsApp 07472 959315.
By contacting our advocacy service, you give your consent to Zebra Access into storing your information. You can remove your consent anytime you ask us to.
Please provide name, date of birth, address, contact number, email if you are first time service user.
Our Advocacy service offers confidential, impartial and independent support and will:
- Be honest with you
- Respect your privacy
- Stand up for you
- Treat you as an equal
- Listen to you and help you to say what you want
- Only do what you ask them to
Our Advocacy service can offer the following lists below:
- Making some phone calls
- Filling in forms (such as PIP, JSA, UC, ESA, Housing Benefit, etc.)
- Attend meetings with the client (such as PIP assessment, appeal hearing, etc)
- Translating letters
- Checking if a BSL interpreter has been booked for your appointments/meetings.
- Making complaints
- Help you to find information
- Referral and signposting to different services / organisations
- Safeguarding concerns
- Reporting hate crime
Your Advocate cannot:
- Give you advice or choose for you
- Take other people’s side
- Work with you ALL the time
Your Advocate is NOT the same as:
- A friend or family member
- A lawyer or solicitor
- Other people who work with you, like social workers and health care workers.
By contacting us and providing your details, you consent to using our service. If you do not consent in us keeping your details please contact us and inform us that you do not consent to providing your data.
Your data will be used to monitor our service, provide us with evaluation on how to improve our services and case studies. It will also be used for quality and training purpose. Video below in BSL format.
With the support of funders such as the National Lottery's Community Fund, BFI, Foundations, Trusts and so on, Zebra Access CIO provides a range of free services and support to Deaf, Deafblind, Hard of Hearing and Deafened people and communities. Zebra Access staff, volunteers have the right to work in a safe and abuse free environment alongside with service users. The organisation will not tolerate any kind of abuse against its staff, volunteers, service users or property.find out More