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Outreach Officer Vacancy

Know Your Neighbourhood Fund from the National Lottery Community Fund is secured to develop outreach service for Deafened and Hard of Hearing people in the Black Country and surrounding areas by providing appropriate access to information and services until March 2025. 

The role of Outreach Officer will be instrumental in supporting Deafened and Hard of Hearing people with support from the Project Development Manager and team.

This is a project funded by the National Lottery’s Community Fund and candidates applying for this role will need to:

  • Challenge new and existing barriers that many Deafened and Hard of Hearing people experience due to communication and society barriers (especially with face coverings).
  • Develop and provide 1 to 1 and group support, activities and training to Deafened and Hard of Hearing people to build their stability, confidence and well-being, and ultimately engage in the wider society.
  • Work with local and health organisations and partners to make sure their services and activity provision are accessible to Deafened and Hard of Hearing people to reduce social isolation and improve their well-being.
  • Be a self-starter and able to work on your own initiative.
  • Have experience of working and communicating with a range of Deafened and Hard of Hearing people in a various settings.

We are looking for someone who is passionate about:

  • Supporting Deafened and Hard of Hearing people.
  • Developing access to relevant services
  • Improving Deafened and Hard of Hearing people’s access and communication needs.
  • Working towards eliminating the barriers that Deafened and Hard of Hearing people face on a daily basis.

Job Title: Outreach Officer

Hours of Work: Fixed term contract until April 2025 based on 2 days per week (16 hours) equivalent. Flexible working is essential. Days/hours of work will be agreed upon appointment. 

Workplace: Based in Wolverhampton and working across the Black Country and surrounding areas, including working from home/remotely, as required.

If you feel that you are the kind of person we are looking for to lead and deliver this project, please apply accordingly below: 

How to apply: Send your CV and covering letter, stating why you feel you are the best person for this job, by email to:

Application deadline: 14th August 2023 - 5pm.

Interviews will take place within a couple of weeks after the deadline. 

Please contact Bob Marsh by email:  or by text/WhatsApp: 07475755229 if you have any further queries or wish to have an informal discussion about the vacancy.

Click here for full Job Description, Personal Specifications and Terms & Conditions


With the support of funders such as the National Lottery's Community Fund, BFI, Foundations, Trusts and so on, Zebra Access CIO provides a range of free services and support to Deaf, Deafblind, Hard of Hearing and Deafened people and communities. Zebra Access staff, volunteers have the right to work in a safe and abuse free environment alongside with service users. The organisation will not tolerate any kind of abuse against its staff, volunteers, service users or property.

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