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Healthwatch Walsall - Spotlight

Our Community Development Officer Sean has been working with Healthwatch Walsall and liaising with the Deaf community in Walsall in order to collect information about Deaf and Hard of Hearing’s experience as NHS patients.  

Healthwatch Walsall arranged the “Spotlight” meeting on Tuesday 19th November and the theme was “Deaf and Hard of Hearing people’s accessible to health & social care in Walsall”. In attendance were a variety of professionals (i.e. doctors, receptionist, interpreter agency, etc) and 10 Deaf & Hard of Hearing people.

Sean delivered a presentation on the impact to a Deaf/Hard of Hearing person’s health if they continue to receive inadequate access to public health service.

Sean Noone said: -
“I am pleased to see that this meeting has been set up as Deaf people often feel that they are being and have been ignored by health professionals. Now this their opportunity to express their experience and concerns about their health and social care.

Zebra Access are now working with Healthwatch Walsall to make sure other services improve their access for Deaf and Hard of Hearing people.  I am optimistic that positive outcomes will come as a result of our partnership and today’s meeting.”

For more information, please contact Community Development Officer Sean Noone via

Deaf Hub

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As part of the Zebra Access' Reaching Communities 'Deaf Hub' project, with the support of the Big Lottery Fund, Advocacy drop-in Centres for deaf and hard of hearing people are now up and running to assist with a range of queries, complaints, form filling, and many more.

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