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Zebra Access offered FREE bite-sized Deaf Awareness Training as part of our commitment to our partners on the Black Country Futures (BCF) project and it was immensely enjoyed across the 3 separate sessions; judging by the positive feedback. 

Bob Marsh, our Trainer, limited the training, hence ‘bite-sized’, to 1½ hours per session and everyone thought it fitted perfectly around their very busy schedules and they were able to learn and take away so much benefit from the sessions.

Bob said “it was a privilege to provide the training and also get to meet some of our counterparts on the BCF project. I wanted to make the sessions informative, inspirational and above all, FUN for our participants to enjoy in a short space of time for each session and I think we achieved our objective”

The feedback received were all really positive and encouraging but too numerous to list them all but here are a select few facts and quotes:

  • All participants said it was their first time attending an online Deaf awareness session, found it comfortable and easy participating in the training remotely
  • All participants found it easy to log in via Zoom and enjoyed meeting other participants
  • All said they would recommend the bite-sized Deaf awareness sessions to others

Some feedback quotes:

“I found the training very valuable and fun at the same time, it was nice that Bob could share his own experiences with us as well. I will recommend this training to my colleagues and encourage them to attend” Georgina Ball - Manor Farm

“After the training, I have a better understanding and now I feel I can do more, especially towards engagement” Harjinder Jheet - WELL Training

“Course was really interesting and enjoyable. It was nice to meet up with other BCF Partners and learn something new” Mark Jackson - Accord Age Matters

“The training was excellent, giving great insight into deaf awareness.  It has given me more confidence in dealing with a potential participant who has hearing difficulties” Mandy Lamedica - Manor Farm

“Loved practising basic sign language and very engaging style of delivery by Bob” Peter Hoarle – Black Country Housing Group

“Bob is a very warm and welcoming person and engaged the session well with all the participants of the day and I thoroughly enjoyed the session. Lovely smiling faces made me feel like I had known them years! I appreciated the length of the session and felt that this was just right. Equally Bob would have continued if further questions were asked and nothing felt ‘rushed’ Superb bite-sized refresher/ introductory session and I would highly recommend to anyone. Keep up the good work Bob!” Rachel Evans – Just Straight Talk

“Straight forward information to access the course – BRILLIANT! Really enjoyed the course – informative and relaxed” Sue Evans – Manor Farm

If you would like more information for future bite-sized Deaf Awareness Training sessions please get in touch with Bob




Zebra Access CIO provides services and support to Deaf, Deaf Blind and Hard of Hearing people with thanks to The National Lottery Community Fund. Services includes Employment Services, English/Maths tutorials, Advocacy, Community Development, BSL/Deaf Awareness, drop-in sessions dealing with a range of queries, complaints, form filling, and many more. Zebra Access staff and volunteers have the right to work in a safe and abuse free environment. The organisation will not tolerate any kind of abuse against its staff, volunteers or property.

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'We are hosting a workshop/drop-in sessions for people unsure about their #technology skills. Watch the video with… @ZebraAccess