BSL VERSION OF IAG/ADVOCACY UPDATE

**BSL VIDEO UPDATE**

Need advice, information, or support with everyday issues?

Our monthly IAG Drop-in Session is here to help.

Location: Wolverhampton Art Gallery
When: First Wednesday of every month
Time: 10:30am to 1:30pm

Our IAG/Triage Officer, Mirriam Banks, will be available for up to 20-minute appointments to provide practical support and guidance.

We can help with:

• Letters and paperwork
• Making phone calls
• NHS appointments
• BSL interpreter requests
• Travel passes and Blue Badge applications
• Contacting local councils
• Information, advice and signposting

Important Information

Please note that PIP, Universal Credit, Council Tax Support applications, and other longer or more complex forms cannot usually be completed during the 20-minute drop-in session.

Please also note that advocacy support is available from our Advocacy Officer, Ernesto, but it cannot be provided during the drop-in session or on the same day. Advocacy appointments can take place at various locations and can be arranged either by video call or in person.

If you need support with advocacy-related issues, please book a separate appointment by contacting: advice@zebra-access.co.uk

We monitor this inbox from Monday to Wednesday. If you contact us, we will pass your details to Mirriam (IAG/Triage Officer) or Ernesto (Advocacy Officer), who will then get in touch with you directly.

Thank you for your understanding and patience.

We look forward to seeing you at the next IAG Drop-in Session!